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A. Unbiased, enlightening information
Because of the status of public broadcasting, because it is financed
by the public and intended to be at its service, expectations in
the area of information are high and so are the requirements. Public
broadcasters must provide information enabling listeners to form
the fairest possible idea of events; if not objective, the information
should at least be unbiased. Such information will allow the different
viewpoints to be expressed and foster an enlightened understanding
of current events. Between the frequent propaganda of State broadcasting
and the often gratuitous polemics of some commercial broadcasting
stations, public broadcasting must appeal to the audience's intelligence
and understanding. The information broadcast by public broadcasting
must be treated with a concern for in-depth explanation and examination
to enlighten citizens on the issues at hand and, in so doing, enrich
democratic life. It is often this ability to act as a reference
in the area of information that brings the public to recognize the
importance and role of public broadcasting, and identify with it.
B. General interest and service programming
For public broadcasting, information is not restricted to newscasts
and public affairs programs; it extends to all programs enabling
citizens to find out about different subjects of interest to them
and to all those programs simply called "service programs"
or "general interest programs," which often deal with
matters of current or practical interest to people. These programs,
which address consumer or legal issues, give practical advice, discuss
health issues, publicize community services, etc., make public broadcasting
itself a service offered to the public. It is through such programs
that the public broadcaster gets closer to people's specific needs.
In a certain way, with greater means and on a greater scale, public
broadcasting must, according to needs, offer the kind of useful
information that rural and community radio provide in part in many
developing countries. Many of these radio stations were in fact
set up for the explicit purpose of meeting hitherto unsatisfied
development needs.
Community radio stations have multiplied in the past few decades.
Neither commercial nor State-controlled, these radio or television
stations, if not tied to any particular interests, make up a new
element of and an original contribution to public broadcasting.
Sensitive to the needs of the communities they serve, community
media facilitate citizens' access to the broadcasting system and
their participation in public life. Their programming is perfectly
consistent with the spirit of public broadcasting.
C. Programs that leave their mark
The relationship between culture and television is not simple,
reflecting the bonds between the arts and communications. There
is no single definition of culture. As Jacques Rigaud writes quite
rightly, extolling the cultural mission of the audiovisual media
is one thing, defining it in practical terms is another.7 French
researcher Michel Souchon, who speaks of a "permanent misunderstanding,"
cites the heritage culture sought by some, giving access to the
great works of humankind, and the topical culture of others, enabling
us to understand man and his world a little better.8
Rigaud distinguishes three levels of media action in the area
of culture. Radio and television must promote the arts and culture,
broadcast existing works and cultural products, and sup-port the
creation of original works: theatre, concerts, and also light
music or variety programs. Public broadcasting, too, must feature
entertainment programs intended for a wide public. But it must
do so differently, distinguishing itself from commercial media.
We can hope that public broadcasters' programs will leave their
mark. It is possible to present game shows that are both informative
and entertaining. Drama, even at a low budget, also provides an
opportunity to deal with contemporary matters of interest to people;
historical drama may serve to teach about the past and, therefore,
enlighten the present. On the other hand, the educational mission
of public broadcasting should not be exaggerated. We must bear
in mind, says Jacques Rigaud, that the media, and television in
particular, are not night courses.
D. In-house production
Public television cannot merely be a programmer. The particular
ethics of public broadcasting demand that programs be designed
with particular care. This requirement implies that the public
broadcaster should also become involved in audiovisual production.
While public broadcasters may buy or commission some programs,
in-house production not only guarantees that programs will adequately
meet the purpose of the broadcaster, but also ensures the perenniality
of expertise-some would say a "culture" of creativity-particular
to the public broadcaster. This is even truer of new public broadcasters,
which must develop an identity, a "signature," distinguishing
them from other stations.
This approach, specific to public broadcasting, expresses itself
partly in a concern for research, innovation and creativity. In-house
production also makes it possible to establish the quality standards
that public broadcasters must maintain and that will serve as
a guide for other broadcasters. Rowland and Tracey describe this
search for quality and the application of high standards by public
television as follows: "From this perspective the nature
of public broadcasting would be that any program offered, whatever
the genres, should be the best of its kind, the best it can be."9
Many public broadcasting organizations adopt internal policies
that define the standards in the areas of information and programming.
Public broadcasting should also ensure that the programs they
commission are produced to the same criteria.
E. National content
More than any other broadcasting programming, that of the public
broadcaster must be national in content. This does not mean that
foreign productions should be excluded; however, according to
their role as a public forum, public broadcasters must first promote
the expression of ideas, opinions and values current in the society
where they operate. In this regard, it is of foremost importance
to give priority to national programs. This general statement
comes with one caveat, however. In some countries, there is a
tendency to pay more attention to the programs' origin than to
their content. We must guard against identifying quality with
national content; they are not always synonymous!
This issue of national content obviously concerns television
more than radio. With the exception of music, radio programs are
in most cases national productions, when they are not regional
or local. In television, the international program market is far
more developed. In certain genres, like fiction, it is cheaper
to purchase foreign programs than to produce one's own. However,
the public broadcaster must ask itself whether these international
dramas are essential to the programming it wants to offer and
compatible with its missions. Most of the time, they should probably
be considered complementary.
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